EU Flight Claims
The easiest way to get refunds for delayed flights
recent posts
- Gate Agent Hacks: How to get reliable information during major disruptions
- Denied Boarding Insiders: How gate agents decide who’s bumped and who boards
- The Gate Agent’s Guide to getting vouchers, hotels, and meals when delayed
- Ways to get upgraded or rebooked faster — According to gate agents
- Gate Agent Truths: What Really Happens When Flights Are Delayed
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During storms, strikes, or system outages, gate agents are your best real-time source of information – if you know how to access their help. Here’s how to get the facts you need during major disruptions. Step 1: Approach agents before the crowd Agents receive operational updates before screen notifications are posted or app data is…
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When a flight is overbooked, gate agents become decision-makers in a high-pressure balancing act. Here’s what really influences who boards and who’s bumped. Who gets bumped first? Gate agents know the hierarchy. Tip: Arrive early and check-in as soon as possible. If you have extenuating circumstances — disability, travelling with children —inform agents right away. Voluntary…
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When your flight is delayed, gate agents are the travelers’ first lifeline. They have the power (and responsibility) to grant immediate relief and comfort—but only if you know how to ask. Here’s an insider’s guide, straight from the gate, for getting the vouchers, hotels, and meals you’re entitled to. Understand your rights Under EU Regulation…
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When flights are oversold, delayed, or cancelled, gate agents become the gatekeepers (literally) to better seats, faster rebooking, and unexpected upgrades. While most passengers assume these perks go to frequent flyers or VIPs, gate agents reveal there’s more to it. Here are the insider strategies that actually work. 1. Preparation beats status every time Gate…
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Every day, thousands of flights face delays—and boarding gate agents are on the front lines, managing passenger frustration while navigating airline policies and EU regulations. They see it all: the chaos, the confusion, and the compensation opportunities passengers miss. Here’s what gate agents wish every traveler knew about delays. The delay gets logged before you…
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It’s a pilot’s job to get you safely to your destination, but sometimes things go out of even the captain’s control. Here’s what pilots quietly wish every traveler knew about handling cancellations: 1. Don’t just accept the first reroute When the cancellation is announced, check all available leading alternatives. Pilots see too many passengers wait…
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Want to avoid months of waiting for your rightful EU flight compensation? Here are “crew hacks” for moving your case to the top of the pile: 1. Highlight your Booking Reference the crew way On every message and form you use, put your booking reference (PNR) and flight number in both the subject line and…
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Let’s put the top compensation myths to bed—straight from experienced pilots: Myth: “All weather delays are extraordinary circumstances” Pilots say: Not true. Mild weather, manageable crosswinds, and light rain are part of normal airline operations. You can claim compensation if a “bad weather” excuse doesn’t involve actual airport closures or safety threats. Myth: “The crew…
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Cabin crew aren’t just expert travelers—they’re also the best-kept secret for getting the most out of EU delay compensation. Here’s what they wish every passenger knew: 1. Document Everything—Immediately Snap photos of your boarding pass, the airport departure board, and any posted delay times. If an announcement gives a reason, get a shot of it…
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It happens every day: a delay is announced, and a wave of frustration rolls through the terminal. But what if you had the inside scoop from the people who see delays from both the front and back of the plane? Our community of pilots and air hostesses have shared their best “delay secrets”—practical tips you’ll…